Privacy Policy

We collect certain necessary information when you open an account on the 5777bat platform and when you use our services. This information is collected entirely voluntarily and with the user's consent.

1.1 Information You Provide Directly

The information you provide yourself includes:

• Full name and date of birth
• Mobile number and email address
• Username and password created by you
• National ID card or passport details for identity verification
• Mobile banking account information for financial transactions (bKash, Nagad, Rocket, Upay)

1.2 Automatically Collected Information

When you access our platform, some technical information is collected automatically:

• IP address and browser type
• Device type and operating system
• Date and time of platform access
• Pages visited and session duration
• Gaming activity and betting history

5777bat uses collected information for specific, defined purposes. We never use information for unrelated purposes.

2.1 Account Management

Personal information is used to create, verify, and manage your account. The identity verification (KYC) process ensures secure transactions and maintains account security. Detailed information about this process is provided in our Terms and Conditions.

2.2 Processing Financial Transactions

Mobile banking information provided for deposits and withdrawals is used solely to complete those transactions. All financial activity through bKash, Nagad, Rocket, and Upay is carried out through secure channels.

2.3 Customer Support

Our support team uses stored information to resolve your issues or answer your questions. This information is needed to confirm your identity when assistance is provided via 24/7 live chat and email.

2.4 Service Improvement

By analysing usage patterns, we continuously improve the platform's performance and user experience. This information is analysed in aggregate and statistical form, not in a way that directly identifies any individual.

2.5 Security and Fraud Prevention

Technical information is used to ensure platform security and to prevent unauthorised access or fraud. Automated systems work to detect suspicious activity.

5777bat does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

We work with certain trusted technology and payment service providers to operate the platform. These partners receive only the information necessary to provide the designated service and are bound by confidentiality agreements.

3.2 Legal Obligations

It may be legally required to provide information in order to comply with a valid order from a legal authority or a judicial directive. In such cases, only the specific information stated in the order is provided.

3.3 Fraud Prevention

Relevant information may need to be shared with the concerned parties to protect account security or to assist in investigating fraud.

The 5777bat platform uses cookies and similar technologies that help improve your browsing experience.

4.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions, ensure security, and save your preferences. Disabling these cookies may cause some parts of the platform to not work properly.

4.2 Analytics Cookies

Analytics cookies are used to understand how users interact with the platform. This information is reviewed in aggregate form and is stored in a way that does not identify individuals.

4.3 Cookie Controls

You can change your cookie acceptance or rejection preferences at any time through your browser settings. Most modern browsers have options for managing cookies.

5777bat follows industry-leading security measures to protect your information.

5.1 Technical Security

• All data is transmitted through SSL (Secure Socket Layer) encryption
• Stored data is secured with advanced encryption technology
• Firewalls and regular security audits are conducted to protect servers
• Multi-layer authentication is in place to prevent unauthorised access

5.2 Retention Period

Information is retained for as long as your account is active and for as long as necessary to meet legal obligations. After an account is closed, information is generally kept for a defined period for security and legal purposes, then securely deleted.

5.3 Staff Access Policy

Only authorised staff can access personal information, and they are given access only to what is necessary to carry out their responsibilities. All staff are bound by confidentiality agreements.

As a user of the 5777bat platform, you have important rights over your own personal information.

6.1 Right to Access Your Information

You can request at any time to know what information we hold about you. Our support team will provide you with details of that information within a reasonable time.

6.2 Right to Correct Your Information

If there is any error in your stored information, you can request that it be corrected. This change can be made through your account settings or through support.

6.3 Right to Delete Your Information

In certain circumstances, you can request that your personal information be deleted. However, information related to legal obligations or ongoing transactions may not be possible to delete immediately.

6.4 Right to Object to Data Processing

You can object to your information being used for marketing or analytics purposes. In such cases, the use of your information for that purpose will be stopped.

6.5 How to Exercise Your Rights

To exercise any of the above rights, contact our 24/7 support team via live chat or email. We provide support in both Bengali and English. For general questions, you can visit our FAQ section.

5777bat is for persons aged 21 and above only. No person under the age of 21 is permitted to open an account, and we do not knowingly collect any information from minors.

Age is verified at registration, and if necessary, you may be asked to confirm your age through an identity document. If a minor's account is identified, it is closed immediately and any collected information is securely deleted.

To learn more about responsible gaming practices, read our Responsible Gaming Guidelines, which contain detailed information on age limits and self-control measures.

Our platform may occasionally contain links to other websites. These external sites have their own privacy policies, and 5777bat is not responsible for their operations. It is recommended that you read the privacy policy of any external site before visiting it.

Game software providers (Pragmatic Play, PG Soft, JILI, Evolution, and others) may collect their own technical information, which is governed by their own privacy policies.

5777bat reserves the right to update this privacy policy as needed. If significant changes are made, users will be notified via their registered email address or through a notice upon logging in to the platform.

The effective date of the updated policy is clearly stated at the top of the page. Continued use of the platform after any changes will be taken to mean that you have accepted the updated policy.

This privacy policy is part of our overall terms of service. To learn more about us, visit our About Us page.

If you have any questions, comments, or requests regarding your information in relation to this privacy policy, please contact us: